Privacy Policy

Effective Date: April 23, 2026  ·  Point Zero AI LLC  ·  Arizona, USA

Who We Are

Point Zero AI LLC ("Point Zero AI," "we," "us," or "our") is an AI education and consulting company based in Arizona. We operate the website at pointzeroai.com and related products including the AI Business Assessment, White Coat Websites, and StreamTracker. This Privacy Policy explains how we handle your information when you visit our site or use our services.

What Information We Collect

We collect only what's necessary to serve you:

• Email address — when you sign up for our mailing list or contact us directly
• Phone number — only if you voluntarily provide it on our assessment or contact forms. Providing a phone number is optional.
• SMS consent — if you check the box agreeing to receive text messages, we store that consent record along with the timestamp
• Name and contact details — when you inquire about or purchase a service
• Usage data — pages visited, time on site, general location (country/region), device type — collected automatically via Google Analytics
• Communications — emails or messages you send to us directly

We do not collect payment information directly. Any purchases are processed through third-party payment processors (such as Stripe) under their own privacy policies.

How We Use Your Information

• To respond to your inquiries and deliver services you've requested
• To send you updates, insights, and educational content you've opted into
• To improve our website and understand how visitors use it
• To fulfill legal and compliance obligations

We do not sell, rent, or trade your personal information. Ever.

Google Analytics

We use Google Analytics to understand site traffic and visitor behavior in aggregate. This service uses cookies and collects anonymized data about how you interact with our site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our site uses minimal cookies — primarily those set by Google Analytics for traffic analysis. We do not use tracking cookies for advertising. You can disable cookies in your browser settings at any time, though some site functionality may be affected.

Email Communications

If you've joined our mailing list, you'll receive occasional emails with AI business insights, tool recommendations, and updates about Point Zero AI products. Every email includes an unsubscribe link. We respect your inbox — we don't send daily blasts or spam.

Text Message (SMS) Communications

If you voluntarily provide your phone number and check the SMS opt-in box on our assessment or contact forms, you are consenting to receive text messages from Point Zero AI LLC. Here's exactly how that works:

• What you'll receive: assessment result notifications, appointment and strategy call reminders, follow-up messages about services you've inquired about, and occasional educational content related to Point Zero AI products.
• Frequency: up to 4 messages per month.
• Cost: message and data rates may apply — check with your mobile carrier.
• Opt out anytime: reply STOP to any message and we will immediately stop texting you. Reply HELP for support information.
• Your phone number is never sold, rented, or shared with third parties for marketing purposes. It is used solely to deliver the messages you've opted into.
• SMS consent is optional and separate from any other part of using our site or services. You can complete our assessment, receive your results by email, and purchase any product without ever providing a phone number or agreeing to SMS.

For the full SMS program terms, see our SMS Terms & Conditions.

Third-Party Services

We use a small number of trusted third-party services to operate our business:

• Google Analytics — website traffic analysis
• Railway — website hosting
• GoHighLevel (LeadConnector) — CRM, email, and SMS delivery for inquiries and assessment follow-ups
• Twilio — telecommunications carrier for SMS message delivery (via GoHighLevel)
• Stripe — payment processing (where applicable)

Each of these services operates under its own privacy policy. We choose vendors carefully and only share the minimum information necessary.

Data Retention

We retain your information for as long as necessary to provide our services or as required by law. If you'd like your data removed from our systems, email us and we'll take care of it promptly.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Unsubscribe from our mailing list at any time

To exercise any of these rights, email us at support@pointzeroai.com.

Children's Privacy

Point Zero AI is designed for business professionals and is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of our site after any changes constitutes your acceptance of the updated policy.

Contact Us

Questions about this policy? We keep things simple.

Email: support@pointzeroai.com
Point Zero AI LLC  ·  Arizona, USA